About Us
About Us
At Urban Maple, fashion is more than just what you wear—it’s about feeling good in your own skin. We started this journey with a simple goal: to bring high-quality, stylish fashion to everyone, without the designer price tag. No gimmicks, no fluff—just great clothes that make you look and feel amazing.
Our Story
Urban Maple was born from a love of timeless style and a belief that fashion should be accessible. What started as a small team with big ambitions has grown into a global brand, but our focus remains the same: quality, style, and affordability. We’re here to help you express your style in a way that feels effortless and true to you.
What We Offer
Every piece in our collection is handpicked with you in mind. Whether it’s a perfectly tailored winter coat or a go-to dress for a night out, we want every item to feel like a favorite. Our range includes:
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Women/men clothing
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Accessories that complete your look
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Footwear designed for both elegance and everyday wear
How We Work
We don’t manufacture our products, but we work closely with trusted suppliers who share our commitment to quality. Over the years, we’ve built strong relationships to ensure that everything we offer is made to last.
Our small but dedicated team handles everything—from customer service to logistics. We partner with Canada Post and FedEx to make sure your order arrives quickly and safely, no matter where you are.
Sustainability Matters
We know that fashion has an impact on the environment, and we’re always looking for ways to do better. From eco-friendly packaging to responsibly sourced materials, we’re taking steps toward a more sustainable future. It’s a work in progress, but even small changes make a difference.
Customer First, Always
Shopping online should feel just as personal as walking into your favorite boutique. That’s why we put our customers first—from our carefully curated collections to our responsive and friendly support team. Got a question? Need help with an order? We’re just an email or phone call away.
Why Shop with Us?
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Free Worldwide Shipping – No hidden fees, no surprises.
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Secure Shopping – Your personal information stays safe with us.
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Fast Delivery – We ship with trusted carriers to get your order to you ASAP.
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Exceptional Support – Whether you need styling advice or help tracking your order, we’ve got you covered.
Do you have any questions? Please contact one of our customer service representatives:
Shop name: Urban Maple
Correspondence address: Hemelvuur 11, De Meern 3454SP, Utrecht, Netherlands
E-mail: Support@urban-maple.com
Customer service opening hours:
Mon-Fri: 09:00 - 21:00
Sun-Sun: 09:00 - 18:00